Real-time status of CUBE OneCare platform services. Updated every 60 seconds.
Uptime percentages shown are illustrative targets, not live-monitored values. Real-time monitoring will be connected in a future release.
Planned 15-minute maintenance window for schema migration. Zero data loss, zero downtime achieved via blue-green deployment.
API response times elevated by ~200ms for 12 minutes due to cache invalidation. Auto-recovered. Root cause: cache warming strategy updated.
Symptom checker engine experienced brief queue buildup during peak hours. Auto-scaled within 3 minutes. No user-facing errors.
Our engineering team monitors service health with automated alerting.
Scheduled Maintenance: Planned maintenance windows are announced at least 48 hours in advance via email to registered contacts and status page updates.
Preferred Window: Saturdays 02:00–06:00 UTC. Emergency maintenance may occur outside this window with best-effort advance notice.
Deployment Strategy: Blue-green deployments minimize downtime. Most updates are applied with zero service interruption.
Notification Channels: Email notifications to registered subscribers, the platform status page, and direct customer contact for enterprise accounts.
Detection: Automated monitoring detects degradation within 60 seconds. On-call engineers are alerted immediately.
Communication: Initial incident status update within 15 minutes of detection. Subsequent updates every 30 minutes until resolution.
Post-Incident: Post-incident review completed within 5 business days. Summary shared with affected customers upon request.
Escalation: Critical incidents involving data integrity trigger immediate security team involvement and customer notification.
If you discover a security vulnerability, please report it through our coordinated disclosure process.
Vulnerability Disclosure ProgramThis status page represents current operational posture. Uptime figures are illustrative targets reflecting engineering goals, not contractual guarantees. Formal SLAs are governed by executed agreements.