An omnichannel AI health assistant that meets patients where they are — WhatsApp, SMS, voice, email, or in-app. Clinical NLP for accurate triage, care navigation, and seamless provider handoff, available 24/7 in 40+ languages.
A unified conversational AI that delivers consistent, clinically accurate responses across every communication channel patients prefer.
Full conversational AI on WhatsApp with rich media, quick replies, list messages, and location sharing.
Two-way SMS conversations with smart link routing, multimedia support, and opt-in/out compliance.
Natural language voice assistant with real-time speech-to-text, intent classification, and appointment booking.
Intelligent email triage with auto-classification, smart reply suggestions, and PHI detection.
Embedded chat widget for Patient Portal and Provider Portal with contextual clinical knowledge.
Embeddable chat widget for your public website with lead capture and appointment scheduling.
Four specialized AI engines purpose-built for healthcare conversations with rigorous safety guardrails.
Purpose-built healthcare NLP with medical entity recognition, relation extraction, negation detection, and temporal reasoning.
5M+
Training conversations*
97%
NER accuracy*
SNOMED
Concept linking
Evidence-based triage with Bayesian inference across 10,000+ conditions with five-level acuity scoring.
10K+
Conditions
5-level
Acuity scoring
94%
Triage accuracy*
Personalized care pathway guidance based on patient history, insurance coverage, and clinical urgency.
40%
Reduced no-shows
Real-time
Insurance check
Auto
Scheduling
On-demand, clinician-reviewed health education in 40+ languages with source citations and confidence scores.
40+
Languages
100%*
Cited sources
Auto
Reading level
CUBE Assist doesn't just answer questions — it takes action. Book appointments, request refills, deliver results, and trigger workflows, all conversationally.
Conversational scheduling with real-time availability, provider matching, and insurance pre-verification.
Medication refill requests via chat with pharmacy routing and status tracking.
Proactive lab result notifications with plain-language explanations and follow-up guidance.
Seamless escalation to live providers with full conversation context and clinical summary.
Auto-detect patient language and respond in 40+ languages with medical terminology accuracy.
Optional voiceprint authentication for phone channel with liveness detection and anti-spoofing.
Caregiver and family member inclusion with permission-based PHI sharing.
Automated daily vitals collection via chat with threshold alerts and trend reporting.
Intent classification, resolution rates, sentiment analysis, and CSAT scoring per channel.
Automated actions based on conversation outcomes — care plan updates, orders, follow-ups.
Read/write patient data via FHIR R4 for contextual responses grounded in the clinical record.
Automatic PHI detection, redaction in logs, and consent verification.
Every AI response is traceable, auditable, and governed by clinical safety guardrails. Full PHI protection across all channels with HIPAA-aligned infrastructure.
From patient message to clinical action in seconds — fully automated with human oversight at every critical decision point.
Patient sends a message on any channel. Auto-detected language, auto-authenticated.
Clinical NLP extracts medical entities, classifies intent, queries patient record via FHIR.
CUBE Assist takes action — books appointment, requests refill, delivers results, or triages symptoms.
High-acuity cases automatically escalate to live providers with full conversation context.
Reduce call center volume, resolve inquiries without human intervention, and deliver 24/7 multilingual support — all with HIPAA-aligned safeguards.
CUBE Assist AI is a decision-support tool. It does not provide medical diagnoses or replace clinical judgment. Always consult a qualified healthcare provider.
*Performance metrics are based on internal benchmarks and controlled testing environments. Results may vary in production deployments.